Contact us
We're a small team and read every message. Most replies go out within one business day.
Email us
Fastest way to reach the team. Include your account email if you already have one.
support@frostdeck.comWhat to include
- •Bug reports: what you were doing, what happened, and what you expected. Screenshots help.
- •Brokerage connection issues: which brokerage, the error message (if any), and the time it happened.
- •Billing questions: the email on your account.
- •Feature requests: we genuinely read these. Tell us the problem you're trying to solve.
Already have an account?
Signed-in users can open a tracked support case from inside the app. Replies are threaded and show in your Support tab.
Open Support in app →Reporting a security issue
If you've found a vulnerability, please email security@frostdeck.com directly instead of opening a public issue. We acknowledge reports within 48 hours and won't pursue legal action against good-faith researchers.